Juan Zambrano

The Right Way to Run Digital

Do a thorough job, and all you'll ever need is a lean team

Throughout my career, I've worked with lean digital-minded companies as well as legacy organizations. In most cases, I've managed to successfully run digital with a couple of teammates, generating far more revenue and driving bigger brand growth than the "non-digital" side. As a digital marketing advocate, I aim for the same . . .

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February 12, 2016

To Be Digitally Successful, Think Beyond Your Role

Use analytical skills to understand the needs of the business

If you put five people in a room and ask for opinions, you will get six different ones – there is always someone that disagrees with him/herself. Creative, technology, marketing, and other groups are offering their views and giving advice to digital about what they should do. At lunches and in break rooms – and during meetings – everyone . . .

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September 09, 2015

The Reality We Ignore About Digital Marketing

Most companies will never achieve digital maturity.

Recently, I finished reading Connect, and thought a lot about the evolution of digital, the control it has given consumers, how social networks connect them, and all the technology we now have to measure and optimize our reach as digital marketers.

It also prompted me to think about process and maturity. Our focus today is more . . .

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July 28, 2015

What Employee Surveys Can't Capture

Old-school trench networking still matters.

Over the years, I've filled out a few employee surveys providing feedback regarding what organizations are doing well and what they're missing. Through trial and error, I've figured out something that helped hone my perception of actual overall satisfaction – trench networking. Many leaders forget about what their employees are, . . .

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July 14, 2015

Lengthy Copy Won't Help You Convert

Listen up, old-school marketers.

Alright, we all need to get to the point and write shorter copy, using simpler words. Once you know what the context of a page should be, optimize your copy–condense it. Communicating the core message without unnecessary words will get the point across without losing your reader's attention. The folks at Portent, Inc. have 5 simple tips . . .

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June 26, 2015

Teamwork and Principles

Putting people first matters in Digital Marketing. Here's why.

If you talk to people about what their work is lacking, you will probably hear a common frustration: "We need leaders who can put people first, not just talk about it." The complaint is usually followed by an observation about how they are actually treated like disposable diapers. This needs to change–especially in today's . . .

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June 16, 2015

Lessons Learned From Trying to Innovate

Cumulative error, distortion, and silos

Late last year I (my team) was tasked with a project to transform an existing offering and experience, and after coming up with original ideas, it was carelessly manipulated as it moved through the development chain (and all we could do was...).

I have talked about this throughout the years with colleagues at different companies, and . . .

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June 02, 2015